Privacy policy / External transmission policy

This policy describes how Nihonbashi AI Lab (the Lab) handles personal information, cookies, and externally transmitted data on the website nihonbashi.ai and related services. The Japanese version of this policy is the authoritative text; this English version is provided for convenience.

1. Information we collect

To understand how visitors use the site and to improve our services, the website automatically collects:

  • Pages viewed (URL, time on page, referrer)
  • Buttons and links clicked (CTAs, navigation)
  • Device information (browser, OS, screen size)
  • IP address (used in anonymized form)

2. External transmission (per Japan’s amended Telecommunications Business Act)

Collected information may be transmitted to the following external services:

RecipientData transmittedPurposePrivacy policy
Google Analytics 4 (Google LLC)Page view history / CTA clicks / device information / anonymized IPAnalysis of website usageGoogle privacy policy
Google Fonts (Google LLC)IP address / requested font URL / HTTP headers, including the browser and operating system type and the referrer (sent automatically when fonts load)Displaying web fontsGoogle Fonts privacy FAQ
Supabase (Supabase Inc.), managed by the LabName, company, email address, and message entered in the contact form or the application form; the consent record (time and form URL); display language; browser type (user agent); IP address (stored only as a hash); and the identifier used to unsubscribeResponding to inquiries, preparing for meetings, recording consent, preventing repeated submissions, handling unsubscribe requestsSupabase privacy policy
Resend (Plus Five Five, Inc.)The recipient and content of the confirmation email and of the notification email to the Lab (including the name, company, email address, and message entered in the contact form or the application form, a reference ID, and an unsubscribe link)Responding to inquiries (sending the confirmation and notification emails)Resend privacy policy
Supabase (Supabase Inc.), managed by the LabEstimate session ID / questionnaire answers / estimate results / chat history and related information (only when those features are used)Storing and displaying estimate results, preparing for meetingsSupabase privacy policy
Supabase (Supabase Inc.), managed by the LabAI help chat (the chat at the bottom right of the screen): conversation content / session ID (only when that feature is used; deleted automatically 90 days after the conversation starts)Improving the quality of responses, responding to inquiriesSupabase privacy policy
Google Gemini API (Google LLC)Questionnaire answers from the estimate feature (selected options and free-text input; the contact email address is not sent), chat history, and conversation content from the AI help chat (only when those features are used)Structuring estimate input, generating AI responsesGemini API terms
Google Maps Platform (Google LLC)Location data shown on maps in the operator’s admin features (current position and coordinates derived from addresses), and addresses or search terms used for geocoding and business lookup (only when the operator uses those features)Displaying maps, geocoding addresses, finding businesses to visitGoogle privacy policy

The Google Gemini API is operated by Google LLC in the United States, and data may be processed in US regions. We use the paid tier of the Gemini API, where data is not used for model training by default.

Resend is an email delivery service operated by Plus Five Five, Inc. in the United States, and data is processed there.

3. Cookies

Google Analytics 4 uses cookies for analysis. If you prefer not to allow cookies, you can disable them in your browser settings (for example: Chrome settings → Privacy and security → Cookies).

4. Personal information

Personal information collected through the contact form (name, email address, and similar) is used only to respond to your inquiry and to provide information about the Lab’s services. It is not provided to third parties.

To deliver services, respond to inquiries, and store estimate results, we may process and store information using the external services listed above.

5. Contact

For questions about this policy, please use the contact form.

6. Revision history

  • May 24, 2026 — First published (external transmission policy covering GA4 / Cloudflare Web Analytics / Formrun / Supabase)
  • June 21, 2026 — Removed references to Google Cloud Speech-to-Text following the decision not to adopt voice intake; limited the stated use of the Gemini API to the estimate and chat features
  • July 24, 2026 — Added the AI help chat to the external transmission policy: conversation content and session IDs are stored, then deleted automatically after 90 days
  • July 26, 2026 — Stated that conversation content from the AI help chat is also sent to the Gemini API, and clarified when the 90-day retention period starts (from the beginning of the conversation)
  • August 31, 2026 — Added Google Maps Platform (maps, geocoding, and business lookup in the operator’s admin features) to the external transmission policy
  • October 4, 2026 — Updated the list of external recipients to match the current setup: inquiry data is now listed under Supabase and Resend, Cloudflare Web Analytics is removed, Google Fonts is added, and the data sent to each recipient is described in more detail