Privacy policy / External transmission policy

This policy describes how Nihonbashi AI Lab (the Lab) handles personal information, cookies, and externally transmitted data on the website nihonbashi.ai and related services. The Japanese version of this policy is the authoritative text; this English version is provided for convenience.

1. Information we collect

To understand how visitors use the site and to improve our services, the website automatically collects:

  • Pages viewed (URL, time on page, referrer)
  • Buttons and links clicked (CTAs, navigation)
  • Device information (browser, OS, screen size)
  • IP address (used in anonymized form)

2. External transmission (per Japan’s amended Telecommunications Business Act)

Collected information may be transmitted to the following external services:

RecipientData transmittedPurposePrivacy policy
Google Analytics 4 (Google LLC)Page view history / CTA clicks / device information / anonymized IPAnalysis of website usageGoogle privacy policy
Cloudflare Web Analytics (Cloudflare, Inc.)Page view history / device information (cookieless)Backup analysis of site performance and trafficCloudflare privacy policy
Formrun (Basic Inc.)Name, company, email address, and message entered in the contact formResponding to inquiries, preparing for meetingsFormrun privacy policy
Supabase (Supabase Inc.), managed by the LabEstimate session ID / questionnaire answers / estimate results / chat history (only when those features are used)Storing and displaying estimate results, preparing for meetingsSupabase privacy policy
Supabase (Supabase Inc.), managed by the LabAI help chat (the chat at the bottom right of the screen): conversation content / session ID (only when that feature is used; deleted automatically 90 days after the conversation starts)Improving the quality of responses, responding to inquiriesSupabase privacy policy
Google Gemini API (Google LLC)Free-text input and chat history from the estimate feature, and conversation content from the AI help chat (only when those features are used)Structuring estimate input, generating AI responsesGemini API terms
Google Maps Platform (Google LLC)Location data shown on maps in the operator’s admin features (current position and coordinates derived from addresses), and addresses or search terms used for geocoding and business lookup (only when the operator uses those features)Displaying maps, geocoding addresses, finding businesses to visitGoogle privacy policy

The Google Gemini API is operated by Google LLC in the United States, and data may be processed in US regions. We use the paid tier of the Gemini API, where data is not used for model training by default.

3. Cookies

Google Analytics 4 uses cookies for analysis. If you prefer not to allow cookies, you can disable them in your browser settings (for example: Chrome settings → Privacy and security → Cookies).

Cloudflare Web Analytics does not use cookies at all (cookieless analytics).

4. Personal information

Personal information collected through the contact form (name, email address, and similar) is used only to respond to your inquiry and to provide information about the Lab’s services. It is not provided to third parties.

To deliver services, respond to inquiries, and store estimate results, we may process and store information using the external services listed above.

5. Contact

For questions about this policy, please use the contact form.

6. Revision history

  • May 24, 2026 — First published (external transmission policy covering GA4 / Cloudflare Web Analytics / Formrun / Supabase)
  • June 21, 2026 — Removed references to Google Cloud Speech-to-Text following the decision not to adopt voice intake; limited the stated use of the Gemini API to the estimate and chat features
  • July 24, 2026 — Added the AI help chat to the external transmission policy: conversation content and session IDs are stored, then deleted automatically after 90 days
  • July 26, 2026 — Stated that conversation content from the AI help chat is also sent to the Gemini API, and clarified when the 90-day retention period starts (from the beginning of the conversation)
  • August 31, 2026 — Added Google Maps Platform (maps, geocoding, and business lookup in the operator’s admin features) to the external transmission policy